Meissa

Website accessibility

A good website shouldn’t
leave people out.

A customer should be able to read your services, use your menu and send an enquiry. We find the parts that make these tasks difficult and help fix them.

Ask us to review your website

Where we can help

Can people complete
the task they came for?

We combine automated checks with hands-on testing of the pages and tasks your customers use. That includes trying the keyboard and screen readers, which read website information aloud.

01

The text is hard to read.

We check text size, spacing and contrast, and what happens when someone enlarges the page. We improve layouts that hide content or become difficult to use when zoomed.

02

The menu only works with a mouse.

We check whether people can reach and operate menus, links and controls using a keyboard. We fix issues with the order of movement and the visible indicator showing where they are on the page.

03

A form does not explain what went wrong.

We improve labels, instructions and error messages so people know what to enter and how to correct a mistake. We can also review and improve the structure, reading order and fields in PDF documents.

04

Important information is not being announced.

We review headings, image descriptions and control labels so a screen reader can communicate what is on the page. We improve the wording, design and code behind those interactions.

Multilingual website support

Clear information
in the right language.

A website can be technically accessible and still be difficult to use if customers cannot understand its language.

We can prepare your website for English, Kiswahili or other language versions, with clear language switching and consistent navigation on every page. We also make sure translated pages work properly on mobile and can be found by search engines.

You can supply approved translations, or we can help coordinate the website structure and work with your chosen translator. This is offered alongside accessibility work, but it does not replace WCAG testing or professional translation.

Ask about multilingual support

Getting started

Start with the pages
people rely on.

Send us your website and the tasks that matter, such as finding a service, making a booking or completing a form. We agree on what to test before beginning.

We use the Web Content Accessibility Guidelines (WCAG) to identify barriers and guide practical improvements.

You receive a clear list of issues, the fixes to prioritise and follow-up testing to check the changes. We can also arrange further reviews as you add pages or change features.

Discuss your accessibility review

Before you decide.

Do we need a whole new website?

Not always. We can often improve the existing site. The review helps identify what can be fixed and which parts may need more substantial changes.

Can an automatic scan do this?

A scan can flag some issues. It cannot replace trying the site with a keyboard, checking whether instructions make sense or testing a complete task.

Can you work with our existing developer?

Yes. We can give your developer a prioritised list of fixes or handle the improvements ourselves. We discuss access and responsibilities before starting.

Can we include accessibility in a new website?

Yes. We can agree on accessibility requirements at the start and check them during design, development and testing.

Can you make our website multilingual?

Yes. We can build language switching and organise English, Kiswahili or other language versions so navigation stays consistent. You can provide approved translations, or we can coordinate the website work with your chosen translator.

What does WCAG mean?

WCAG is a set of guidelines for making web content more accessible. We explain the checks relevant to your project. You can also read the W3C introduction to WCAG.

What does an accessibility review cover?

We agree on the pages, documents and tasks to test, using WCAG 2.2 Level AA as the target where included in your brief. The report records what was tested, the issues found and the results of retesting. It is not a certification of the entire website or a guarantee of legal compliance.